Q: Are the cookies made in a nut-free facility?

A: No.

Q: Do I put the cookies in the oven frozen?

A: Yes, put the frozen cookie dough on the cookie sheet and bake according to the directions.

Q: What should the cookies look like when they are ready to come out of the oven?

A: They should be just brown around the edges and will look slightly underdone.  Do not cook them until they are tan or brown all over.  This results in a hard, over-baked cookie. Refer to our Baking Instructions for details.

Q: Can I cook the frozen cookie dough in a microwave oven?

A: No. Trust us.

Q: Will the Chocolate Chip Toffee Crunch With Potato Chips spread out when done like the other cookies?

A: No. This flavor does not spread thin when baked like the other flavors that we offer. It will spread out a little bit, but it mostly maintains the ball shape.

Q: What can I do if I over bake the cookies and they are hard, but not totally burned?

A: Break the cookies into bite-sized chunks and stir into ice cream! Or, make them into a great Icebox Cake in about 10 minutes (but you will need to let the cake sit for about 4 hours.)


  • Around 4 1/2 cups heavy cream
  • About 4 tablespoons confectioners' sugar
  • Around 2 teaspoons pure vanilla extract
  • About 1 Batch of Cookies


  1. Whip around 3 cups of cream with 3 tablespoons sugar and the vanilla until soft peaks form.
  2. In any pan you have on hand, spread a layer of whipped cream. Top with a layer of cookies.
  3. Continue layering cream and cookies, finishing with a layer of cream, until all the cookies are incorporated.
  4. Cover with plastic wrap, and refrigerate for at least 4 hours and up to overnight.

Q: What if my cookie dough balls are stuck together?

A: Pull them apart gently and they should be fine.